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Our Story

About Us

Millions live with chronic pain, yet too often their choices are limited to opioids or invasive procedures. These may dull pain, but they rarely heal the whole person. Patients deserve more. Families deserve more.

Override exists to change that. We offer a new path, one built on science, compassion, and hope.

Our Promise of Hope

Pain does not define a person, it is one part of a larger story. With the right care, that story can change. At Override, we are building a brighter future for patients, families, and communities—one defined by relief, resilience, and restored hope.

“At Override, we know that living with chronic pain can feel overwhelming. You don’t have to walk this path alone. Our team is here to support you and create a better future together.”


– Kili Preitauer, CEO

Our Values

Compassion

We treat people, not just symptoms

Innovation

We challenge old models

Trust

Patients, families, and partners can count on us

Hope First

Tomorrow can be better

Collaboration

Healing takes teamwork

Our Mission

Our Vision

Our Roots

Override was founded by Jennie Shulkin, JD and Dr. David Shulkin, inspired by personal experience with chronic pain and learnings from the VA’s Whole Health program. Their vision laid the foundation for what we carry forward today: expanding access to care that truly changes lives.