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Help members feel better, function better, and avoid unnecessary care, without opioids.

Comprehensive Pain Care That Improves Lives and Reduces Costs

A Better Care Model for Chronic Pain

Chronic pain is the top driver of healthcare costs in the U.S., surpassing heart disease, diabetes, and cancer combined. Yet it remains one of the most difficult conditions to treat: complex, often mismanaged, and rarely addressed in full.

Override delivers interdisciplinary care across pain medicine, behavioral health, physical therapy, and coaching, all through a fully connected virtual model that treats the whole person. When a referral comes in, we reach out within one business day to get care started quickly.

We partner with health plans to:

*Chronic pain ranks #1 in national health spending, according to a 2020 study led by Dr. Joseph Dieleman, PhD and published in JAMA.

What We Solve

Chronic pain is a leading driver of health care utilization and one of the hardest to treat. It’s complex, often mismanaged, and rarely addressed in full.

The annual cost to our system is more than cancer, heart disease, and diabetes combined, and it’s a top reason people seek medical care.

The current system can’t keep up with the demand.
The wait times before being seen by a specialist are even longer in rural areas.

Left untreated or mismanaged, chronic pain drives up costs and worsens health across your population.

Override helps reverse that trend with proactive, integrated care that meets members where they are and keeps them engaged.

Proven Results, Real Impact

96%

patient satisfaction rate

85%

report meaningful pain reduction after completing the full program

>25%

reduction in pain severity shown in studies of similar interdisciplinary models

>20%

reduction in total cost of care

A Whole-Person, Virtual-First Solution

We combine the proven power of integrated, team-based care with the reach and flexibility of telehealth. Every member receives a personalized care plan and works with a thoughtfully matched team.

Specialists trained in pain neuroscience and non-opioid chronic pain management who oversee care plans, guide evidence-based interventions, and adjust medications as needed.

Licensed therapists who address pain-related depression, anxiety, trauma, and behavior patterns.

Movement specialists trained in chronic pain who help members regain strength, mobility, and confidence.

Certified coaches who help members apply neuroscience-informed techniques and stay motivated between visits.

A Flexible Partner That Makes Collaboration Easier 

We adapt to your processes and can take on as much, or as little, of the administrative work as you need. Our goal is to reduce burden while supporting your priorities and delivering meaningful results for your members. 
We can:

Engage and outreach to members on your behalf

Coordinate and manage referrals

Track and report on member progress

Maintain ongoing communication with your care teams

“This program is a critical part of the treatment plan of so many chronic pain patients. One patient who desperately wanted a second surgery was reluctant to go through coaching, but after 3 months [in your program], her pain improved 50-75%, she was sleeping and functioning better, and she now comes to appointments smiling and saying this program gave her back her life. She no longer wants surgery.”

Jeffrey Hazlewood, M.D.

Fill critical network gaps, especially in behavioral and interdisciplinary care

Reduce unnecessary care and costs through coordinated, evidence-based treatment

Advance equity and quality goals with accessible, whole-person support for underserved members

Works Across Your Patient Population

Override’s model is designed to serve all populations, scaling with your needs across Medicaid, Medicare Advantage, Commercial, and Marketplace lines of business.

We enhance your pain care benefit while helping you to fill critical gaps in pain care, reduce unnecessary care and costs and support all patients.

Let’s Talk

We’ll show you how Override can plug into your care management strategy, improve outcomes and quality scores while lowering the total cost of care for your high-need members.

Some of Our Partners