This case study shows how a patient with years of stalled progress rebuilt confidence, improved function, and learned practical tools to manage flare-ups through Override’s program.
Override provides a virtual team of chronic pain specialists who work alongside you and your patient, not in place of you. We work in partnership with you to deliver comprehensive pain care for your most complex cases.
Our team integrates with your practice, keeps you informed, and provides evidence-based, non-opioid treatment, including pain medicine, behavioral health, and physical therapy.
Our goal is to ease the burden of time-intensive chronic pain cases while helping patients make real, lasting progress.
Providers are increasingly overburdened and under-resourced, making it challenging to provide comprehensive pain management. That’s where Override comes in. One referral extends your care to a full pain team working with you to deliver coordinated, evidence-based care. We support patients between visits, reduce urgent calls, and help them safely move away from opioids.
Patients get expert, interdisciplinary care from home, reducing access barriers and supporting them between your touchpoints.
We match patients with the right services, while keeping you informed every step of the way so you stay in the loop on progress.
We connect with your referred patients within one business day to keep care moving and engagement high.
We help manage time-intensive chronic pain cases with evidence-based, non-opioid strategies, so your patients stay supported, and you can stay focused.
Chronic pain affects 1 in 4 U.S. adults, more than cancer, diabetes, and heart disease combined. But with only one pain specialist for every 27,000 patients, many people wait months for care that treats just one piece of the problem. Override was built for the ones falling through the cracks.
We work best with patients who need more time, tools, and support to manage pain holistically and who are ready for care that actually connects the dots.
Board-certified pain specialists provide non-opioid pain treatments, make medication adjustments, and oversee each patient’s ongoing treatment plan.
Licensed therapists address pain-related depression, anxiety, trauma, and behavior patterns using proven pain neuroscience and CBT-based techniques.
Movement specialists trained in chronic pain teach safe, practical strategies to restore confidence and function, adaptable for the home environment.
Certified coaches reinforce behavior change, help patients apply neuroscience-informed techniques, and provide motivational support between visits. Peer groups offer lived-experience encouragement.
Every patient is supported by a single point of contact to help schedule visits, navigate care, and stay engaged throughout the program.
Between visits, patients can access guided meditations, educational modules, and resources that support strategic lifestyle changes, like improving sleep, managing flare-ups, and building self-compassion for long-term self-management.
This case study shows how a patient with years of stalled progress rebuilt confidence, improved function, and learned practical tools to manage flare-ups through Override’s program.
Override fits into your existing care model. You stay in the loop while we manage outreach, education, and day-to-day patient support.
Here’s how it works:
Refer via fax or our secure portal, and our team takes it from there, reaching out to your patient and managing enrollment.
We align on what matters most by focusing on reduced pain, improved function, and fewer urgent calls.
“We are seeing incredible results in arguably the hardest subgroups of patients……and when we apply this model of care to less complex cases, the results will be incredible.”
“This program is a critical part of the treatment plan of so many chronic pain patients. One patient who desperately wanted a second surgery was reluctant to go through coaching, but after 3 months [in your program], her pain improved 50-75%, she was sleeping and functioning better, and she now comes to appointments smiling and saying this program gave her back her life. She no longer wants surgery.”
“Override provides the support patients need to overcome chronic pain physically, mentally, and socially. The use of a personalized, dynamic approach is exciting and sorely needed for pain management.”
“I have been very impressed with the care my complex patient who had a TBI and multiple injuries to various body parts and multiple DSM-5 diagnoses including PTSD received… In fact he did so well that he will start training in May to become a pain coach.”
“Being part of a person’s transformation…is quite possibly the most exciting and satisfying thing I’ve ever had the privilege of being a part of.”
“Override takes the most important elements of pain management…and enhances clinical care by combining them into a seamless patient experience. I say this as someone who has cared for patients suffering from chronic pain since 1989, and involved in developing pain medicine software since 2008.”
“Treating patients with chronic pain takes an interdisciplinary approach…from practitioners who really understand chronic pain. It’s about time that a company like Override comes along, putting all the pieces together.”
“When patients have “bad experiences” with physical therapy, they are often told they “failed” in reality, the traditional physical therapy system doesn’t work for everyone. At Override, by working with an interdisciplinary team of experts, we can illuminate the multifactorial nature of even the most complex patient’s chronic pain experience. It is not uncommon for my patients to say “no one has ever explained it to me like that before.”
“Our patients are very appreciative of your resources in filling a much needed gap, and allowing for more comprehensive and patient-led pain care.”
Send a referral through fax or our secure form. That’s all it takes. Our team handles the rest.
Patients return to your care more stable, better equipped, and less likely to need urgent or unplanned visits.
average patient satisfaction with Override’s program.
average reduction in pain severity and improved quality of life with interdisciplinary care
Let’s work together to improve lives and ease your clinical load.