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Working Alongside You and Your Patient

Relief for You.
Relief for Your Patients.

Collaborative Pain Management for Your Most Challenging Cases

Override provides a virtual team of chronic pain specialists who work alongside you and your patient, not in place of you. We work in partnership with you to deliver comprehensive pain care for your most complex cases.

Our team integrates with your practice, keeps you informed, and provides evidence-based, non-opioid treatment, including pain medicine, behavioral health, and physical therapy.

Our goal is to ease the burden of time-intensive chronic pain cases while helping patients make real, lasting progress.

One Referral to a Full Pain Care Team

Providers are increasingly overburdened and under-resourced, making it challenging to provide comprehensive pain management. That’s where Override comes in. One referral extends your care to a full pain team working with you to deliver coordinated, evidence-based care. We support patients between visits, reduce urgent calls, and help them safely move away from opioids.

Virtual-First Model

Patients get expert, interdisciplinary care from home, reducing access barriers and supporting them between your touchpoints.

Customized Care Plans

We match patients with the right services, while keeping you informed every step of the way so you stay in the loop on progress.

Fast Follow-up

We connect with your referred patients within one business day to keep care moving and engagement high.

Extension of Your Care

We help manage time-intensive chronic pain cases with evidence-based, non-opioid strategies, so your patients stay supported, and you can stay focused.

Who We Support

Chronic pain affects 1 in 4 U.S. adults, more than cancer, diabetes, and heart disease combined. But with only one pain specialist for every 27,000 patients, many people wait months for care that treats just one piece of the problem. Override was built for the ones falling through the cracks.

We work best with patients who need more time, tools, and support to manage pain holistically and who are ready for care that actually connects the dots.

What Patients Receive

Pain Medicine

Board-certified pain specialists provide non-opioid pain treatments, make medication adjustments, and oversee each patient’s ongoing treatment plan.

Behavioral Health

Licensed therapists address pain-related depression, anxiety, trauma, and behavior patterns using proven pain neuroscience and CBT-based techniques.

Physical Therapy

Movement specialists trained in chronic pain teach safe, practical strategies to restore confidence and function, adaptable for the home environment.

Coaching & Peer Support

Certified coaches reinforce behavior change, help patients apply neuroscience-informed techniques, and provide motivational support between visits. Peer groups offer lived-experience encouragement.

Dedicated Care Coordinator

Every patient is supported by a single point of contact to help schedule visits, navigate care, and stay engaged throughout the program.

On-Demand Tools

Between visits, patients can access guided meditations, educational modules, and resources that support strategic lifestyle changes, like improving sleep, managing flare-ups, and building self-compassion for long-term self-management.

Transforming Life After 13 Years of Chronic Pain

This case study shows how a patient with years of stalled progress rebuilt confidence, improved function, and learned practical tools to manage flare-ups through Override’s program.

A Conversation on Modern Pain Care

In this fireside chat, Dr. Christina Le-Short and Dr. Xavier Jimenez share practical insights on why effective pain care must go beyond pain scores and focus on restoring function, confidence, and quality of life.

Care That Moves Forward, Together

Override fits into your existing care model. You stay in the loop while we manage outreach, education, and day-to-day patient support.

Here’s how it works:

Easy Referrals

Refer via fax or our secure portal, and our team takes it from there, reaching out to your patient and managing enrollment.

Flexible Collaboration

We can plug into your existing workflows and share updates at the cadence you prefer, whether it’s regular reports, EHR notes, or collaborative case reviews.

Transparent Progress Updates

Receive clear reports on patient engagement, treatment milestones, and functional improvement so you always know how your patient is doing.

Shared Success

We align on what matters most by focusing on reduced pain, improved function, and fewer urgent calls.

What to Expect When You Refer to Override

Step 1

Refer a Patient

Send a referral through fax or our secure form. That’s all it takes. Our team handles the rest.

Step 2

We Reach Out

Our Patient Engagement Specialists contact the patient directly, explain the program, and walk them through onboarding.

Step 3

Care Begins

Patients are matched with a personalized team, that can be made up of; pain medicine, behavioral health, physical therapy, and coaching, and start care virtually.

Step 4

You Stay in the Loop

You receive updates on engagement, clinical milestones, and progress toward shared goals like reduced pain and improved function. Updates can be delivered via your preferred method and cadence.

Step 5

We Close the Loop

Patients return to your care more stable, better equipped, and less likely to need urgent or unplanned visits.

A Modern Approach Built on Proven Models

Evidence-based and Outcome-driven

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of patients have shown health improvement after working with Override.
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average patient satisfaction with Override’s program.

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average reduction in pain severity and improved quality of life with interdisciplinary care

Refer with Confidence

Let’s work together to improve lives and ease your clinical load.